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Refund Policy

Thank you for making a purchase with Our Little Craft Co.

In order to be eligible for a refund, you must return the product within 14 days of despatch for a full refund. The product must be in the same condition as you received it and with all packaging and not damaged in any way.

If you would like to return an item, please do get in touch with us first so we can lodge your item for return.

After we receive your item, it will be inspected and your refund will be processed accordingly. The money will be refunded to the original payment method you’ve used during your purchase. For credit card payments, depending on the bank, it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way (and this is not the reason for your return), or you have initiated the return after 14 days have passed, you will not be eligible for a refund. 

Please note we cannot accept any refunds for any digital pattern downloads. 

If anything is unclear or you have more questions feel free to contact our customer support team.